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| Software Quality Assurance and Testing Procedures |
| Ultra Works recognizes that Quality work needs Quality Procedures. |
| Software Quality Assurance Testing is an integral and critical phase of any software development project thus for delivering Quality Projects both Quality Management and Quality Processes are utmost important. |
| Our expertise includes: |
* beta testing
* black box testing / glass box testing
* regression testing
* user interfaces testing
* ergonomic testing
* integrity testing
* load and stress testing |
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| Customer Service and Communication |
| Developing near shore outsourcing projects for European partners we have adjusted our working hours to those of our clients enhancing communication during the development process. The client corresponds with the project manager directly and he/she is the sole point of contact for the client for any issues related to the project, communicating by: |
* VOIP through Skype
* Email
* Instant Messenger |
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| Maintenance and Guaranties |
| We give our clients six months warranty after the final delivery for all bug-fixing, etc. After the warranty period, we sign a separate monthly or quarterly support/maintenance contract with you, so that you continue to get ongoing support. Feature enhancements and developments are handled as separate contracts |
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